NHS Friends and Family Test

We want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

NHS Friends and Family Test
Were you involved enough in decisions made about your care and treatment?
1 = not at all, 5 = totally
Was the surgery clean? (If applicable)
1 = not at all, 5 = totally
Were the receptionists helpful? (If applicable)
1 = not at all, 5 = totally
Is it easy to get an appointment (either by telephone and/or at the surgery)?
1 = not at all, 5 = totally
Thinking about your experience of this service, overall, how was your experience? *
I identify with:
What is your ethnic group?
Do you have any of the following long-standing conditions?